Customer stories Customer story · Manufacturing & Industrial

Franke turned messy spend data into strategic advantage, in weeks.

Franke, a Switzerland-based industrial powerhouse, had an internal tool but no real visibility, with whole swaths of spend buried in a catch-all "Material Others" category buyers couldn't make sense of. In about three weeks, Mithra and Franke's team built a validated, AI-assisted taxonomy and reclassified the data, turning a months-long problem into negotiation power.

Franke Chief Procurement Officer Switzerland · Global
3 wks
From zero to a validated procurement taxonomy
100%
Of spend AI-reclassified with high accuracy
1 view
Average, highest & lowest price across every supplier
Ongoing
Continuous taxonomy maintenance as products evolve
In her words

"Without Mithra, we would have been much slower."

Angela Rametsi is Chief Procurement Officer at Franke. Her buyers were stuck with unreliable material classifications and almost no insight into where value sat. Mithra's AI suggested classifications, her team validated them, and a months-long project collapsed into weeks.

"We went from fragmented visibility and misclassified spend to a robust, AI-assisted taxonomy and classification in just weeks."
Angela Rametsi Angela RametsiChief Procurement Officer, Franke Management
Angela Rametsi, Chief Procurement Officer at Franke Management
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The challenge

A tool that gave them everything but visibility.

Franke already had an internal tool, but it couldn't drive value or even surface what the group was buying. A material group called "Material Others" lumped multiple categories together, and buyers simply couldn't make sense of it.

Before Mithra
  • An internal tool that delivered no real spend visibility
  • A catch-all "Material Others" group hiding multiple categories
  • Unreliable material classifications buyers couldn't trust
  • No basis to spot negotiation opportunities or build strategy
  • Manual taxonomy work that was error-prone and slow
"We had a material group called 'Material Others' which included multiple categories. Our buyers couldn't make sense of it, and therefore couldn't identify negotiation opportunities or formulate category strategies."
Angela Rametsi · Chief Procurement Officer, Franke Management
The approach

AI suggests, the team validates.

Mithra paired its cognitive intelligence with Franke's domain expertise in a tight collaboration loop, rapidly proposing classifications and improvements that Franke validated against internal context.

1

Baseline taxonomy

Mithra's AI proposed a structure and classifications that Franke's team refined, finalizing a clean baseline in about three weeks.

2

Reclassify all spend

Every transaction, including the "Material Others" bucket, was AI-reclassified with high accuracy, then played back to Franke to validate.

3

Govern over time

New products and acquisitions are absorbed without losing data integrity, with Mithra reconciling taxonomies and flagging discrepancies as they arise.

4

Surface pricing

With spend mapped across suppliers and locations, buyers see the average, highest, and lowest price for the same material before they negotiate.

The outcome

Spend data as a strategic asset.

In roughly three weeks, Franke went from zero to a validated taxonomy with all spend reclassified at high accuracy, while cutting the internal workload the team had braced for. The taxonomy now stays alive, classifying new products and reconciling acquisitions automatically.

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With Mithra
  • Validated procurement taxonomy in about three weeks
  • All spend AI-reclassified with high accuracy and governance
  • Reduced internal workload while boosting data quality
  • New products and acquisitions absorbed without losing integrity
  • Average, highest & lowest price visible across suppliers
What changed

From a black-box category to negotiation power.

"Material Others", solved

The catch-all bucket that confused every buyer is now a clean, granular taxonomy, so the team can finally see what they actually buy.

Negotiation, aimed

Average, highest, and lowest price per material across suppliers points buyers in the right direction and backs every negotiation with data.

Future-proofed

As products launch and acquisitions land, the taxonomy maintains itself, reconciling new data and keeping category integrity intact.

In practice
"Frequently, I would suggest adjustments or new ideas, and by our next meeting, Mithra's team would have already implemented them. Their ability to understand our needs and deliver tailored solutions has been incredibly valuable."
Angela Rametsi Angela RametsiChief Procurement Officer, Franke Management
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